22-24 MAY 2018
MADRID - IFEMA

How to optimize your Client Service to create a seamless Customer Experience and increase your ROI?

24/05/2018   12:40 - 13:00

Digital Marketing Planet

Digital Marketing Planet

Whether you are a startup, digital native or a traditional group, Client Service is now turning from a centre of cost to an ROI generator department. It's becoming a keystone when you are digitizing your company and are looking to offer a seamless Customer Experience. During this workshop, animated by Chams Ejjaouani (Senior Marketing Manager at Zendesk); Fabiola Jimenez (Head of Customer Experience at Spotahome) will share with you some of the best practices to better serve your clients and generate business through your Customer Service.

Moderator/Presenter

Scott Brinker

VP Platform Ecosystem

HubSpot

Speaker

Chams Ejjaouani

Senior Marketing Manager, Southern Europe

Zendesk

Fabiola Jimenez

Head of Costumer Experience

Spotahome

Add to Calendar2018-05-24 12:40:002018-05-24 13:00:00Europe/MadridHow to optimize your Client Service to create a seamless Customer Experience and increase your ROI? Digital Marketing Planet

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