Tourism & Hospitality Shapers
24/05/2018 15:30 - 16:15
Tourism & Hospitality
Are legacy tourism&hospitality brands still the experts or newcommers are becoming the new norm?
Is it possible for the travel&hospitality big brands to remain relevant when they want to be all things to all people? Where volume is everything? Can you have the the same brand connection - given that you are a once or twice a year transaction - as a brand/community/social groups/’tribes' you interact with more frequently - and more specifically? How newcomers and new brands are challenging the industry?
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