22-24 MAY 2018
MADRID - IFEMA

The Metabolic Age of Financial Institutions

24/05/2018   13:00 - 13:20

Banking & Insurance

Room 1

Chances for financial Institutions to keep their revenue positioning in the following years are very low. Current cash-flow generation is not good enough to asses and manage our banks health under a market disruption scenario. The right Customer Experience (CX) strategy and approach, leveraged on other key factors, seem to be right the remedy to significantly improve our mid-term morbidity and mortality rates in coming times.

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Introduced by

Joy Macknight

Deputy editor

The Banker

Speaker

Jorge Martínez-Arroyo

President

Asociación DEC

Add to Calendar2018-05-24 13:00:002018-05-24 13:20:00Europe/MadridThe Metabolic Age of Financial Institutions Room 1

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