The Metabolic Age of Financial Institutions
24/05/2018 13:00 - 13:20
Banking & Insurance
Chances for financial Institutions to keep their revenue positioning in the following years are very low. Current cash-flow generation is not good enough to asses and manage our banks health under a market disruption scenario. The right Customer Experience (CX) strategy and approach, leveraged on other key factors, seem to be right the remedy to significantly improve our mid-term morbidity and mortality rates in coming times.
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